Get the Answers You Need

At Blissful Balance, we always have staff available to help answer your questions. Read the answers to our most frequently asked questions below, and be sure to give us a call if you have additional concerns!

FAQ's

1. What insurance do you accept?

We accept most insurances, aside from First Care by itself, and Blue Cross Blue Shield HMO (we do accept BCBS PPO).

2. What should I bring for my first initial appointment?

Your insurance card and ID. If you do not have insurance, your initial payment for self pay will be $190 and $90 for follow up appointments.

3. How can I get my prescription refilled?

Call our office number (940-322-5477) and we will transfer you to our refill voicemail line. These voicemails are checked daily.

4. Where are you located?

1708 Dayton, 2 blocks south of Brook St. at Kell West, 

5. Can I speak to my provider directly without an appointment?

Due to our high patient volume your provider will more than likely always be with a patient when you call during business hours. If you call and leave a message, your provider will return your call as soon as possible. Our office number is 940-322-5477.

6. I received a bill and would like to know who I can talk to?

Ask for Shelly when you call our office number.

7. Will someone call me to remind me of my appointment?

Yes! If your appointment is on a Monday we will call and remind you on Friday, if your appointment falls Tuesday-Thursday we will call you the day before.

8. How can I get a copy of my test results/medical records?

Sign consent to release information, the results take up to 48 hours to receive.  If you request the records, $25 will be due upon receipt of the package.  If requested by a physician or therapist there will be no charge.